Return Policy
At RegistryCoins, we want you to be completely satisfied with your purchase. We offer a 30-day return policy on all items, provided they are returned in their original condition and packaging. Please note the following guidelines:
Eligibility: All returns must be initiated within 30 days of the delivery date. Items must be unopened, unused, and in their original packaging, with any certifications or documents intact.
Non-returnable items: Certain products, such as customized or personalized items, are non-returnable unless they are defective.
Return Process: To start a return, please contact our customer support team at (786) 255-5595 or info@registrycoins.com. We will provide you with a return authorization and further instructions.
Refunds: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original method of payment.
Shipping Policy
We proud to offer fast and secure shipping options for all orders. We provide free insured shipping on orders over $199, ensuring that your valuable collectibles arrive safely.
Domestic Shipping: We ship anywhere in the continental U.S. Standard shipping takes between 3-7 business days. Expedited options are available at checkout.
International Shipping: We also offer international shipping. Please be aware that additional customs fees or duties may apply, depending on your country’s regulations. Delivery times for international orders vary.
Order Processing: Orders are typically processed and shipped within 1-2 business days. You will receive a tracking number via email once your order has been shipped.
Insurance: All shipments are fully insured for the value of your order.
Sales Tax Policy
In accordance with state and federal laws, RegistryCoins collects sales tax on all applicable items. Sales tax is calculated based on the shipping destination at checkout.
Taxable Items: Products such as coin accessories, storage materials, and processed or enhanced items (like colorized coins) may be subject to sales tax, depending on your state or country.
Exemptions: Certain precious metal products may be exempt from sales tax. If you're purchasing tax-exempt items, the exemption will automatically apply at checkout.
Reseller Certificates: If you are a registered reseller, please contact us to provide your valid
Reseller Certificate. Approved resellers will not be charged sales tax on qualifying orders.
Payment Methods
We strive to make your purchasing experience as smooth and flexible as possible.
RegistryCoins accepts a variety of secure payment methods:
Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
PayPal: You can also choose to pay via PayPal for a secure, hassle-free checkout.
Wire Transfers: For orders over $5,000, we accept wire transfers. Please contact us for instructions.
Cryptocurrency: For our tech-savvy customers, we also accept cryptocurrency payments via Bitcoin, Ethereum, and other major digital currencies.
All payments are processed securely to protect your information.
Please note that large orders may be subject to additional verification for security purposes.
Privacy
Policy
At RegistryCoins, we respect your privacy and are committed to protecting your personal information. Here’s how we handle your data:
Information Collection: We collect information when you make a purchase, create an account, or subscribe to our newsletter. This may include your name, email, address, and payment details.
Use of Information: We use this information to process your orders, communicate with you about your purchase, and send promotional offers or updates (if you opt-in).
Data Protection: Your personal data is stored securely and will never be sold or shared with third parties without your consent, except when necessary for processing your order (e.g., with payment processors or shipping companies).
Opt-Out: You can opt-out of promotional emails at any time by clicking the unsubscribe link in any email or by contacting us directly at
info@registrycoins.com.
Contact Information
If you have any questions, concerns, or need assistance, we’re here to help!
Customer Service: You can reach our customer support team during business hours at:
Phone: (786) 255-5595
Email: info@registrycoins.com
Business Hours: We are available Monday to Friday from 9:00 AM to 5:00 PM (EST).
Response Times: We aim to respond to all inquiries within 24 hours on business days.
